
| AccuVoice
IVR solutions enable users to retrieve information including bank
balances, flight schedules, product order status, movie show times,
and more from any telephone. Additionally, these solutions are
increasingly used to place outbound calls to deliver or gather
information for appointments, past due bills and other time-critical
events and activities. The system enhances productivity and customer
satisfaction by attending to the caller’s enquiries quickly
and efficiently. |
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Being
an embedded, standalone system, AccuVoice makes
a professional IVR System more reliable, simple and affordable,
yet without sacrificing on the features and capabilities, compared
to a traditional PC-based IVR system.
APPLICATIONS:
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Telephone
Banking |
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Complaint
Registration |
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Fault
Repair Service (FRS) |
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Tele
Voting in TV Game Shows, etc. |
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Automated
Account Payment System |
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Order
Booking |
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Market
Surveys |
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Music
Sampling & Purchasing Systems |
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Real-estate
house-hunting services |
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Automated
results announcement service |
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Personnel
Screening and recruiting |
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Hospital/Nursing
Home Services |
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Front-end
Call Centre Applications |
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Automated
News Announcement Services |
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Automated Flight / Train Information Services |
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AccuVoice
IVR solutions allow 24-hour access to an organization from
its customers via its phone system. |
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Effectively
used to service high call volumes, reduce costs and improve
customer experience. |
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Sleek,
compared to the huge, space-consuming legacy systems with
computers and several voice-processing cards. |
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Consumes one tenth the power, compared to a PC-based system. |
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More
reliable, being embedded-processor, DSP-based design, all
from a single supplier. |
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Administrator
monitoring can be done remotely from any PC on the network. |
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Fully
portable data. |
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Secured,
tamper-proof handling of data. |
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| Download
Brochure |
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