AccuVoice IVR solutions enable users to retrieve information including bank balances, flight schedules, product order status, movie show times, and more from any telephone. Additionally, these solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills and other time-critical events and activities. The system enhances productivity and customer satisfaction by attending to the caller’s enquiries quickly and efficiently.

Being an embedded, standalone system, AccuVoice makes a professional IVR System more reliable, simple and affordable, yet without sacrificing on the features and capabilities, compared to a traditional PC-based IVR system.

APPLICATIONS:
 
Telephone Banking
 
Complaint Registration
 
Fault Repair Service (FRS)
 
Tele Voting in TV Game Shows, etc.
 
Automated Account Payment System
 
Order Booking
 
Market Surveys
 
Music Sampling & Purchasing Systems
 
Real-estate house-hunting services
 
Automated results announcement service
 
Personnel Screening and recruiting
 
Hospital/Nursing Home Services
 
Front-end Call Centre Applications
 
Automated News Announcement Services
 
Automated Flight / Train Information Services



 
AccuVoice IVR solutions allow 24-hour access to an organization from its customers via its phone system.
 
Effectively used to service high call volumes, reduce costs and improve customer experience.
 
Sleek, compared to the huge, space-consuming legacy systems with computers and several voice-processing cards.
 
Consumes one tenth the power, compared to a PC-based system.
 
More reliable, being embedded-processor, DSP-based design, all from a single supplier.
 
Administrator monitoring can be done remotely from any PC on the network.
 
Fully portable data.
 
Secured, tamper-proof handling of data.
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