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The
in-built algorithm changes the music automatically at per-defined
)user-programmable) times slots (automatic real time changeover),
24 hours a day, all days of the year. Alternatively, a single
music / message bank of 5 minutes duration
can also be played through the device whenever the caller is put
on hold. It is compatible with any KTS/ EPABX model and connects
to the external music jack of the EPABX.
MOHpro play its role in reassuring callers that their calls are
important, by passing on commercial information of our choice
to your callers and by asking them for their suggestions to improve
services.
Applications:
Liaison Call
Reassures callers that their calls are important
Asks for suggestions to improve services
Passes on useful information.
Marketing Tool
Sales and Marketing can benefit by giving out new product and
service details through MOH.
Advertising Tool
'On-hold' advertising is a new and free medium of advertising
to a captive audience.
Call Centre Applications
Wait Time Announcements and Motivational Messages
Other Applications
Exhibitions, Art Galleries, Public Announcements, etc.
Models
MOH pro
Standard model with three different music banks with automated
real time switch overe and without 600 ohms impedance-matched
circuit.
MOH
pro-600
Standard model with 600 ohms impedance-matched interface circuit
built-in. This model is applicable in situations when an extension
port in an EPABX / KTS is defined and configured as 'external
music' port.
MOH pro-5
With 5 minutes of continuous playback in endless loop.
MOH pro-56
With 5 minutes continuous playback and 600 ohms impedance-matched
interface circuit built-in.
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