MiniLOG
Your personal voice recorder

It is a single-port voice recorder for recording of all telephone conversations through your telephone line. The simple plug-and play design of the unit enables it to be plugged into any PC through the USB port, so that all recorded conversations can be stored in the PC along with date/time stamp and Caller ID data. It is expandable up to 2 ports.

PR-2001
True Reversal for Accurate Metering
PR-2001 Polarity Reversal Generator is a serial, transparent, 2-port, stackable device which generates polarity reversal in P&T lines at the calling end when the called party called party picks up the phone and is connected to the calling party. It also generates the reversal back on completion of the call.

RD-4001
Line Release Driver

RD-2001 Line Release Driver is a serial, transparent, 2-port*, stackable device which is used with P & T lines. It detects the disconnect tone from the PSTN switch when the far-end caller hangs up, and generates polarity reversal, line-break or line-short (switch-selectable), which can be sensed by the local EPABX/switch to disconnect the line and release the port to make it available for the next call. It thus increases traffic handling efficiency by quickly recognizing the abandoned calls and releasing the port of such unproductive calls, for example when the caller has hung up the phone on being put on a long hold by the system and the switch is unable to detect it. It can also be used as an important device for all DOSA applications.

* 8-port model also available.

CLI-4001
Universal Caller-ID CTI Interface

CLI-4001 Caller-ID CTI Interface is a 4-port, stackable device which is used with analog P & T lines for detecting accurate caller ID in DTMF/FSK format, and fetching the data on a PC through RS-232 serial port, for further processing/application* build-up with the Caller ID details extracted. Up to 16 units can be seamlessly stacked to build a 64-port configuration on a single PC. The incoming number, outgoing number, on/off hook status, ringing status, etc for each line can all be monitored precisely on the PC. It is thus the ideal and economical building block for many PC-based monitoring and Call Centre applications like screen pop-up of customer database/complaint details, etc.

Features

• Detects both DTMF & FSK formats.
• Call Filter function for unwanted calls.
• Provides on/off hook status, ringing status, talk time duration, etc for each call.
• PC Interface: RS-232.
• Power Inputs: 18 V DC @ 250 mA (Adapter supplied)
• Operating temperature: 0o to 50o C, at 95% RH.

* Customised software applications like help-desk, screen pop-up, outdialer, etc. can be developed as per requirements.

Q-Call
Call Queuing System

This is a 2-port, stackable device that can be connected to PBX extensions to announce call queuing messages to incoming callers in busy call traffic situations. The device will periodically play the queuing messages and also try for any free agent/operator to be connected to the caller, and the moment it finds on, connects the call to the agent, and hangs up to receive the next call.

MOHprologix
The MOHprologix is an on-hold messaging device which allows up to 5 messages to be recorded and played back at random, each of 1 minute duration.
Variants in this model are available with single/multiple messages of up to 8/16 minutes duration.

ALARMplus
2-port Wake-Up Module

The ALARM plus stand-alone Wake-Up Module is compatible to all makes of PBX. It consists of the Basic Module and the OPTIONAL Locking Module.

The Basic Module is connected to extensions of the PBX. The user dials the extension, gets the prompt to set alarm, keys in his extension number followed by the alarm time in HHMM format, gets confirmation, and hangs up.

The Locking module is to LOCK the Basic Module against unauthorized access and/or mischievous alarms settings. The module uses a separate extension designated as “Locking Extension’. The module allows for a field-programmable password for locking/unlocking. The user dials the Locking Extension, then the unlock code. He can then dial the Basic module to set alarm time, again come back to the Locking Extension, and dials the lock code, to secure his settings.

Features

• Recordable Day/Noon/Night alarm messages.
• Alarm request programmable by the system administrator or optionally directly by the user from his/her extension.
• Programmable time in HH:MM format (24 hours / 60 minutes).
• Programmable number of retrials for alarm calls and programmable number of rings to the called extension.
• Flash-based message storage, no battery back-up required.
• Seamlessly stackable for multi-port configuration.

Development Services

Amadeus Infotech offers offshore development services in Computer Telephony and Embedded Software and hardware domains. We apply the best international project management and quality assurance practices to deliver the contracted jobs in time, strictly adhering to the global delivery schedules. We have successfully completed many customized development projects for various OEMs & Service Providers worldwide.